FAQs

What is the delivery time?

• Within Pakistan: 3 to 5 Business Days
• Outside Pakistan for Unstitched: 5 to 7 Business Days

Can I cancel my order?

• You may cancel your order at any time before the order has been processed.

Can I amend my order?

• You can amend your order within 24 hours from the receipt of the order. Any amendment to the original order after 24 hours will not be entertained.

Can I return the product?

• We do not return online orders.

Can I exchange products?

• We do not offer exchange once the order is processed.
• However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged.
• In that scenario, you can contact our customer services center by emailing us at contact@farinaofficial.com or can call us at +92 330 6888899 along with your order number for our customer care representative to schedule the right one for you.

How shall I make a payment?

• Cash On Delivery (COD)
• Online Payment (Debit/ credit Card)